What is ONE THING…. … You can do to improve your productivity? More and more, I hear my clients say they are finding it harder to make time to do actual work! They are looking for ways to be more productive and
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Do you take advantage of your greatest opportunities for growth? Most business owners and entrepreneurs do not recognize or take advantage of the assets they already have in their businesses. These resources offer the biggest opening for growth. And, leveraging these assets
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This is 2015 National Customer Service week. Initiated in 1992 with a Congressional proclamation, Customer Service week has been a recognized event during the first week in October. It is now celebrated in over 60 countries.
When you are in business, every thing matters. Every thing is important. The things that matter are how you interact with your customers or clients, how you follow up to requests, how you market yourself and your business, what systems you employ
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When I read the statement “Tolerate Nothing” in Thomas Leonard’s article: The Models of the Attraction, I thought how could it be possible to tolerate nothing – no thing. To tolerate nothing seemed to be a tall order. The tolerations referred to
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Whenever there is a discussion about Values, Integrity comes up as a fundamental necessity upon which to build a business and the relationships that are so necessary. The meaning of Integrity is described as Honesty, Trust, Keeping Your Word.
We celebrate Customer Service week during the first full week of October. Signed into law by President George Bush in 1992, the focus is employees! “Attention is devoted to recognizing the importance of customer service and to honoring the people who serve and support
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Yes, it’s confirmed. We are still in a recession although recovering. There’s no avoiding that reality. And, if you read recent news features, you will see gloom and doom articles warning us of a bigger recession on its way by the end
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Why do some businesses thrive and others never make it? This is a question that has haunted me for over 15 years as I’ve coached many business owners from Florida to California. My theory is that thriving businesses are constantly and consistently
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In Ancient Rome, after he built an arch, the engineer in charge was expected to stand beneath it as the scaffolding was removed. If the arch did not hold, he was the first to know! A great example of keeping ownership where
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